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Terms & Conditions

TERMS OF SALE

Gastrucks.Com is a Division of Tirol Management Inc and has been in business since 1988.

Orders placed with a Credit Card will not be billed until the item is ready to ship. Pre-Orders may be billed up to 30 days before shipping if required by the manufacture. If payment is made by Check or Money Order, payment will be deposited upon receipt and item will be shipped when it is available.

Orders and Pre-Order items are shipped on a first order in - first order out basis. Orders are not guarenteed to ship on the same day as they are placed. Orders pre-paid via Paypal are not given priority over orders placed before them.

Charges to Credit Cards will appear as
Tirol Management Inc
on your credit card statements.

Shipping Companies may drop shipments at front door. If you do not want it left at the door please email us and request a signature confirmation. There is an additional $ 2.00 fee applied by the shipping company for this service.


If a person disputes a valid charge to their credit card after receiving the item from us, you will be charged any bank fees as well as any costs to us to recover the funds in full back to us. If the bill must be submitted to collections you will be billed an additional $ 50.00 to cover the collections expense as well as any legal, court and travel expenses paid out in order for us to recover our loss. This is something we like to avoid but due to a few people who chose not to be honest is why have no choice but to make this rule.

All Sales are final. No returns will not be accepted without authorization from us. Items that are return will be charged a 20% restocking fee unless it falls under one of the following conditions:

1. Wrong item was shipped.
If this happens, the item will be replaced with the correct item upon receipt back of the first item which was shipped.

2. Item arrived damaged.
If this happens, the item will be replaced with a new item unless that item is no longer available. If the item is no longer available, a full refund will be issued.

3. Duplicate Order was processed.
If you receive a duplicate order, then the second order will be refunded in full upon receipt of that item back to us.

COD orders will be charged an additional $ 9.50 to cover the COD expenses. If a person does not claim the COD package and it is returned to us, the person who purchased the item will be billed for the shipping and cod costs as well as the restocking fee.

 

4. Free Shipping policy change.

Due to changes with UPS and USPS free shipping accounts will only apply to the lower 48 states. Hawaii and Alaska customers will only be able to receive free shipping on items which will fit in small or medium size flat rate boxes. This new rule will go into effect as of December 1st 2009.


ALL SALES ARE FINAL

NO RETURNS FOR DAMAGED ITEMS AFTER 14 DAYS FROM RECEIPT.

If you have any questions you can reach us online at
sales . team @ gastrucks . com

 

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